How Blinkist's Year in Blinks Campaign Powered User Revenue and Renewals

Success Stories

51%


higher likelihood of subscription renewal

130%


of "Premium Content Starts" goal

104%


of "New User Revenue" goal


Blinkist is a learning app that offers summaries from thousands of bestselling nonfiction books to read or listen to in 15 minutes. Users can also enjoy personal, expert-led deep dives into today’s key topics with Guides and summaries of high-impact podcast episodes. Whether you’re looking to learn something new or slip a little learning into your waiting times, Blinkist is the perfect learning companion.

The Challenge

Blinkist wanted to bring their annual Year in Blinks campaign to mobile, so all of their users could enjoy their yearly recap regardless of which device they used to access Blinkist. The book summary platform wanted to do this in a dynamic and compelling way, in order to drive key metrics including new user revenue, content starts, and renewals.

Isabelle Matuschka
Senior CRM Manager

“B.Layer allows us to build on-brand in-app messages in record time, with all their intricacies. They appear completely native to the UX of the app, and B.Layer’s simple drag-and-drop editor makes it easy for our team to involve other stakeholders, such as designers and product managers, in the process.”

The Solution

Blinkist turned to Phiture’s B.Layer: a software solution for producing highly customizable in-app messages. B.Layer’s Story format in particular was the perfect way to build the campaign and its seamless integration with Braze – the customer engagement platform that Blinkist uses – made B.Layer the perfect no-code solution for the job.

Blinkist created two different versions of the in-app messaging campaign: One comprising statistics from across the entire Blinkist community, and one with personalized content for each of their active users. This was localized in two languages: English and German.

B.Layer enabled Blinkist to fully personalize their in-app campaigns by utilizing Braze’s Connected Content feature, pulling in each users’ latest stats in realtime from an internal API endpoint.

Phiture's B.Layer Technology

On-brand in-app messages —No code.

Supercharge your in-app messaging without developer resources.With B.Layer, you can create advanced in-app messages that seamlessly work in your CRM tools. No code or SDK integration required.

Learn more

The Results

The Year in Blinks campaign outperformed on Blinkist’s targets:

  • Reached 104% of new user revenue goal
  • Reached 130% of Blinkist’s premium content starts goal
  • Users who received the Year in Blinks campaign were 51% more likely to renew their subscription!

B.Layer allowed Blinkist to build the in-app messages in record time, with all their intricacies, including full visual customization to properly represent Blinkist’s brand and appear completely native to the UX of the app. B.Layer’s simple drag-and-drop editor also made it easy to involve other stakeholders such as designers and product managers in the process.

Excellent qualitative feedback from users: Blinkist users particularly loved how this in-app campaign brought their stories to life dynamically in the app.


Client: Blinkist
Website: https://blinkist.com
Services: B.Layer, In-App Messages


609% Increase in Food Delivery Purchases Through Innovative Performance Marketing

609% Increase in Food Delivery Purchases Through Innovative Performance Marketing

117%


increase in installs via
performance marketing campaigns

609%


increase in purchases via
performance marketing campaigns

508%


increase in ROAS across
paid digital marketing channels


The Chefz, a driving force in KSA’s food delivery sector since 2016, embarked on an ambitious journey with Phiture to revolutionize its digital presence.
Hungry for success and in search of a rapid ascent to market leadership, The Chefz called upon Phiture’s expertise in digital growth strategies to help meet its objectives and provide the perfect ingredient to take its digital presence to the next level.

Leveraging Phiture’s Cross-Funnel Experience

The Chefz’ partnership with Phiture resulted in a comprehensive uplift across the digital landscape. A substantial increase in advertising spend across channels translated into a remarkable improvement in purchases, installs, and overall revenue.
This success story is not just about numbers; it’s about a synergetic partnership, research, insights, and bespoke creatives tailored to each channel, resulting in a cohesive and impactful marketing strategy.

Abdulrahman Madkhali
Marketing Manager, The Chefz

“Phiture’s expertise in growth has been instrumental in increasing our app’s visibility and user acquisition, exceeding our expectations. Their strategic guidance and constant operational support allowed us to significantly increase media spend, while decreasing CPAs at the same time.”

Different Channels, Sizable Success

TikTok Ads

Demonstrating the power of creative content, The Chefz achieved impressive engagement on TikTok. The focus on user-generated content led to a significant increase in purchases and a 502% ROAS, proving the channel’s effectiveness in captivating a younger, dynamic audience.

ASO & Apple Search Ads (ASA)

A cornerstone of the strategy, App Store Optimization (ASO) boosted The Chefz’s visibility in the App Store by 90%. The meticulous approach in Apple Search Ads (ASA) spend, which included tactics around Custom Product Pages (CPPs) led to a massive surge in impressions and downloads, with a staggering
669% ROAS for ASA campaigns.

Snap Ads

Campaigns maintained an exceptional 450% ROAS. The Chefz’s strategy on Snapchat effectively balanced high volume and engagement across the funnel.

Twitter / X Ads

Through a meticulously bespoke approach, we saw a 557% ROAS, underlining the effectiveness of targeted purchase and install campaigns.

Conclusion: Savoring the Taste of Success

Together, The Chefz and Phiture have redefined what is possible in digital marketing within the food delivery industry. The journey of The Chefz, powered by Phiture’s strategic acumen, is a testament to the power of collaborative innovation and data-driven marketing in achieving extraordinary results.


Client: The Chefz
Website: https://thechefz.co
Services: Performance Marketing


Phiture's PressPlay Technology: How Automated Testing with GenAI Achieved 12M Projected Additional Installs for Wildlife Studios in under 2 Months

Phiture's PressPlay Technology

How Automated Testing with GenAI Achieved 12M Projected Additional Installs for Wildlife Studios in under 2 Months

168


experiments deployed in under 2 months

322


different variations were tested

24.1%


increase in Conversion Rate led to 12 million projected additional installs

Watch a video version of this case study, presented by Moritz Daan (Phiture) and Matheus Magalhaes (Wildlife Studios):

Introduction

In the highly competitive mobile gaming industry, Wildlife Studios stands out with its impressive array of over 60 titles and more than 3 billion downloads. To enhance their app store presence, they turned to Phiture’s innovative solution, PressPlay. This case study explores how PressPlay’s automated A/B testing, powered by Generative AI (GenAI), led to an astounding 12 million additional installs in just two months.

The Challenge

Wildlife Studios faced the challenge of optimizing their A/B testing processes to keep up with the rapidly evolving mobile gaming market. The goal was to not only increase the speed and breadth of their A/B testing but also to ensure that each change contributed positively to app performance and user acquisition.

“The automation and intelligence of the system exceeded our expectations, establishing a new benchmark for efficiency in App Store Optimization.”

Matheus Magalhaes — User Acquisition Analyst, Wildlife Studios

Solution Design

PressPlay, Phiture’s solution, was introduced to revolutionize Wildlife Studios’ A/B testing approach. Integrating Generative AI, PressPlay automated the creation, deployment, and analysis of A/B tests, making the process more efficient and data-driven.

The implementation targeted major titles, beginning with a focus on Sky Warriors, and later expanding to all major titles. Centralizing experiment data in Google Sheets, PressPlay provided Wildlife Studios with real-time updates and the ability to deploy experiments effortlessly.

Results & Analysis

PressPlay’s effectiveness was quickly evident:

  • A total of 168 experiments were deployed in under 2 months
  • 322 different variants (icons, short descriptions, feature graphics, screenshots) were tested, showcasing the depth and variety of the experiments.
  • Notably, there were 7 significant experiment wins with GenAI.
  • These wins contributed to an impressive 12 million projected installs, thanks to conversion rate (CVR) increases of up to 24.1% across winning experiments.

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Feedback and Future plans

Wildlife Studios’ reaction to PressPlay was overwhelmingly positive. Matheus Magalhaes (Wildlife Studios), remarked, “The automation and intelligence of the system exceeded our expectations, establishing a new benchmark for efficiency in app store optimization.”

Matheus also highlighted the operational benefits: “PressPlay has significantly simplified the monitoring and deployment processes for our extensive experiment backlog. Managing thousands of experiments across our titles has become more streamlined and efficient, allowing us to focus on strategic decision-making and creative development.”

This enthusiastic feedback underscores the value and impact of PressPlay in transforming Wildlife Studios’ approach to app store optimization. The future roadmap driven by the collaboration of Wildlife and Phiture, focuses on leveraging these positive outcomes to further refine testing strategies and extend the technology’s application.

Example use cases and experiments in PressPlay — click to zoom in

PressPlay’s Self-Learning System

The learning system and predictive analytics of PressPlay stood out:

  • An Automated Experiment Assistant was built for each title, and trained on the app’s information, the competitive landscape and customer reviews.
  • The Assistant is trained on all historical wins and losses so it better understands what works and what doesn’t
  • Experiments are launched quickly and halted as soon as early predictive signals come in that a variant is losing.
  • Its predictive capabilities on what copy or creative would win, improved over time, increasing the accuracy and success rate of future experiments.

Conclusion

Phiture’s PressPlay technology – developed by Abdulmajeed Alkattan and Moritz Daan – has set a new standard in mobile game publishing for Wildlife Studios, achieving 12 million additional installs in just two months. This case study illustrates the impactful combination of automation, AI innovation, and strategic application in app store optimization, paving the way for future growth and success in the app and mobile gaming industry.


Wildlife Studios is one of the 10 largest mobile gaming companies in the world.

Client: Wildlife Studios
Website: https://wildlifestudios.com
Services: PressPlay — Automated ASO Testing with GenAI


Maximizing Global Sales for foodspring during Black Week

Success Stories

117%


uplift vs. control group on pre-announcement communications

46%


uplift vs. control group on main Black Week campaign

20.8%


revenue attributed to CRM during Black Week


The Challenge

Peak seasons, such as Black Friday, have transformed from retail phenomena into global shopping extravaganzas, presenting unparalleled opportunities for businesses to enhance sales and deepen customer engagement.

Originally rooted in the US, events like Black Friday, along with Cyber Monday, Christmas sales, and end-of-season clearances, are pivotal times when retailers offer substantial discounts on their offerings, captivating a worldwide audience.

A robust Customer Relationship Management (CRM) strategy emerges as the cornerstone for navigating these frenetic periods successfully. Marketing teams meticulously prepare well in advance to develop a comprehensive user journey that leverages CRM insights to maximize sales efforts. This preparation includes deploying exclusive early-access deals for customers, crafting targeted promotion emails, and implementing a strategic post-purchase engagement plan. These initiatives are designed to not only capitalize on the immediate sales opportunities but also to strengthen long-term customer relationships.

By integrating key CRM practices, companies can effectively manage the surge in consumer interest, ensuring a seamless experience that fosters loyalty and drives significant sales uplift.

foodspring wanted to stand out from its competitors in that worldwide sales week, by preparing and delivering an impactful CRM strategy across 6 markets to capitalize on the exclusive deals available on their website during that time.

We delivered a sequence of communications before Black Week to build momentum and throughout the sales period, giving us time to assess the results and adapt our send-outs as needed. This flow was personalized based on users’ goals (losing weight, building muscle, holistic health), localized for each country (ES, IT, DE/AT, FR, UK), and also adapted to the availability of products and discount rates in each market.

Hypothesis

By offering a tailored series of emails, tailored to each user and market, we could capitalize on the Black Week momentum and increase sales generated by CRM.

Goals:

  1. Generate 60% of the Q4 CRM revenue during November
  2. Generate 15% of total revenue from CRM channels

Examples of tailored Black Friday email campaigns

The Solution

The setup

We designed 10+ emails to create a tailored user journey, while maintaining CRM health metrics in a healthy range. Most users received up to 5 emails for the Black Week period.

The flow started with a Black Friday Week Pre-Announcement (see pic below), to generate enthusiasm ahead of the sale. We followed by promotional emails during the Black Week, highlighting at least 3 products with unique discounts per markets, and personalized for the users’ goals. Before the end of the Black Week, we sent other communications to play with urgency, nudging users to get the deals before it’s too late thanks to on-point, engaging copywriting.

We used canvases to be able to be more efficient in our personalization, along with liquid logic to create content that would change depending on the users’ country, language, and goal.

Black Friday is a cornerstone of our eCommerce strategy. With careful planning, personalized content and clear messaging, we were able to drive excitement and re-activation amongst our consumer base.

Katherine Sparshatt — Senior Manager eCommerce, foodspring

The Results

  1. Reached the November Monthly Target (103,7%); 76% of the Q4 OKR.
  2. Best day YTD and Second best in the history of foodspring (total sales).
  3. 20,8% of the revenue came from CRM during Black Week.
  4. Pre-announcement generated a 116.8% uplift vs. the control group
  5. Black Week main campaign generated a 46.07% uplift vs the control groups
  6. Bounce rate: 0.02% / Unsubscribe rate: 0.3%

The learnings

Learning #1: Differentiation through Dynamic Content

During peak seasons, the digital landscape becomes highly competitive. Our strategy focused on differentiating our communications to capture customer attention effectively. We ensured our copywriting was not only engaging but also infused with a sense of urgency to prompt action. Additionally, we incorporated GIFs in our emails to add a dynamic and visually appealing element. This approach helped our messages stand out in crowded inboxes, making a memorable impact on our audience. Using a countdown can also be beneficial.

 

Learning #2: The Power of Pre-Announcements

We discovered that pre-announcing our sales had a significant positive impact on revenue. By capitalizing on the anticipation and excitement leading up to the event, we were able to warm up our customers to the upcoming deals. Our pre-announcement communications needed to be clear and strategically direct customers to areas that maximized their interest and potential spend. Similarly, offering exclusive deals to your most loyal customers before the general sale is proved to be effective, reinforcing their value to your brand and enhancing revenue.

 

Learning #3: Prioritizing Long-term Engagement

Peak seasons offer an excellent opportunity to not only boost immediate sales but also to re-engage former customers and strengthen long-term relationships. We tailored our outreach to churned users by personalizing content based on their previous shopping preferences, demonstrating our understanding and value of their individual needs. This strategy not only contributed to immediate sales uplift but also rekindled relationships with lapsed customers, fostering long-term loyalty.

Learning #4: Minimizing Lost Sales through Abandoned Cart Strategies

An integral part of our peak season strategy involved addressing the issue of abandoned carts. By implementing a dedicated flow to engage customers who had not completed their purchases, we significantly reduced lost sales. This effort was crucial in achieving our sales targets and demonstrated the importance of a holistic approach to customer engagement, ensuring that potential sales were not left unaddressed.

 

Learning #5: Balancing Email Frequency with Health Metrics

During peak seasons, increasing the frequency of email communications can be an effective strategy to capture attention amidst heightened competition. However, it’s crucial to balance this with vigilant monitoring of health metrics to ensure ongoing effectiveness and deliverability. By paying close attention to bounce rates, unsubscribe rates, and adhering to a sunset policy, companies can maintain the overall health of their email campaigns. Adjusting strategies based on these signals ensures that increased communication does not adversely affect customer perception or engagement, thereby safeguarding long-term CRM success.


“foodspring is a German web-based e-commerce D2C company, serving 6 different markets across Europe. They are enthusiastic nutritionists, sports experts, and athletes. Their goal is to develop the most natural and innovative foods of our time. No matter whether this is all about sports nutrition, functional foods, or superfoods – we take food to a whole new level. Every one of our products has its promise of quality. Best ingredients are processed sustainably to maintain the nutritional value.”

Client: foodspring
Website: https://foodspring.com
Services: CRM / Retention / Engagement


How a New, Seasonal Apple Search Ads Strategy Helped Planta Harvest a 335% Increase in Installs

How a New, Seasonal Apple Search Ads Strategy Helped Planta Harvest a 335% Increase in Installs

335%

year-on-year increase in installs (January to July)

380%

increase in year-on-year ASA spend for same period


The Challenge

Planta is a (fantastic) example of an app solving a need and quickly ushering users towards the aha! moment, with slick CRM and eye-catching design. Quite simply, the Planta app identifies your house plants, then notifies you when it’s time to water, fertilize, mist, and clean. There’s also nifty features that diagnose plant diseases and recommend optimal light.

The plantcare category has proven fertile ground for new entrants to the market, with increased competition for Apple Search Ads (ASA) during high season. In light of this, Planta wanted to continue to acquire users and make sure that seasonal spikes in search volume were efficiently converted into growth. To do so, Planta approached Phiture to refresh user acquisition in the US market, while keeping the Return on Investment (ROI) up – and Cost Per Install down.

The Solution

We prepared our ground in the fallow months of November and December, ready for the growth season that begins in January when many users seek to change their plantcare habits. We prepared by exploring the plantcare category, closely observing Planta’s competitors, and identifying potential areas for improvement. We also started with low-hanging fruit, such as tweaking the campaign structure and expanding the keyword list and optimizing keyword performance.

Just like with plantcare, we knew that acquiring more users in an increasingly busy marketplace depended on finding the right ratio of multiple factors, and continuously tweaking them for success in light of the changing environment.

Phiture’s multi-faceted approach rested on expanding new campaign types, in particular Discovery and Probing campaigns. The aim of this was to expand our generic keyword list, which would reap a huge harvest in search volumes later.

At the same time, new Custom Product Pages (CPPs) highlighted different features of the app to appeal to new users, and we experimented with different ASA placements, such as the “Search Tab” and “Product Pages.” We knew from experience that CPPs were likely to lead to an extremely cost-efficient scaling of the campaigns.

Once we were convinced we had the right mix to seed growth, we scaled up. To ensure Cost Per Sale stayed within budget, we had open communication with our friends at Planta, with updates of blended targets and Return on Ad Spend (ROAS) of new users, informing our bidding strategy to keep our campaigns profitable. We also developed an automated report internally to check the lower funnel performance to make sure it was growing nicely.

Our 380% increase in year-on-year ASA spend for January to July was rewarded with a 335% year-on-year increase in installs for the same period.

The Results

The results of these US campaigns were tremendous. Our 380% increase in year-on-year ASA spend for January to July was rewarded with a 335% year-on-year increase in installs for the same period. The strategy of new campaign types and new ASA placements helped volumes, making the most of the seasonal growth. In particular it was the Generic campaigns that really contributed to the rapid growth, though the fertile mix of campaign types, placements, CPPs, automation rules, and continuous optimizations all played their part.

Even more impressive was keeping the Cost Per Install below target for the entire engagement, which was the result of continuous maintenance and careful bid optimization from our Performance Marketing Team.

To ensure long-lasting growth, at the end of the engagement we passed on all our learnings to Planta so future growth could be managed during their low season.


Planta’s mobile app offers individual care schedules and reminders for your plants, recommendations, step by step guides, identification, light meter and more.

Client: Planta
Website: https://getplanta.com
Services: Performance Marketing, Apple Search Ads


How we used Meta ads to secure signatures for a crucial climate referendum

How we used Meta ads to secure signatures for a crucial climate referendum

261968

signatures collected


The Challenge

Klimaneustart approached Phiture with a singular, vital challenge: collect 175 000 signatures from Berliners over a three week period for a petition, starting immediately. The stakes were high; by reaching this threshold of signatures Klimaneustart’s campaign would help trigger a referendum to make Berlin climate neutral by 2030. Our Performance Marketing Team got to work.

“We really appreciate the incredibly valuable input Phiture gave us for our project- especially as our goals were a little out of the ordinary! They went above and beyond to make sure the social campaigns worked for us and were very grateful for their expertise. Thanks again!”

Klimaneustart

The Solution

The solution was an acquisition strategy via Meta (Facebook and Instagram) and rested on twin strategic aims. One: reach as many people as possible. Two: direct users to Telegram groups via a lead generation campaign. Tracking was extremely limited, but by using the reach of ads and the people joining Telegram groups as an approximate indicator for signatures – and success – the Team set about testing different target audiences. This was achieved by honing in on users based in Berlin, and focussing in on those with sustainability interests as well as ‘lookalikes’ based on user interactions.

The Results

The broad reach campaign helped significantly expand the pool of users aware of the initiative and ultimately interacting with the page. Over the three week period, Phiture and Klimaneustart reached over 500,000 people and achieved over 1,000,000 impressions on Meta. Overall Klimaneustart was able to surpass its signature goal to reach a total of 261,968 signatures.


Klimaneustart Berlin is a grassroots movement that promotes exchange between citizens, science, and politics on an equal footing. The declaration of the climate emergency in 2019 and the convening of the Berlin Climate Citizens’ Council in 2021 go back to successful popular initiatives of ours.
The organization is currently working together with an alliance of more than 26 organizations to make Berlin 2030 climate-neutral. For this end, they rewrote the Berlin Climate Protection and Energy Transition Act and collected over 260,000 signatures to bring about a referendum. Their proposal will be put to the vote on March 26, 2023.

Client: Klimaneustart
Website: https://klimaneustart.de
Services: Performance Marketing


How we helped Pura Mente define an ASO strategy

How we helped Pura Mente define an ASO strategy

387%

Increase in first-time installs


The Challenge

Pura Mente is the number one meditation app in Spanish speaking markets. The challenge was how to maintain this leading position, especially in the highly competitive app stores. With this goal in mind, Phiture was tasked with auditing Pura Mente’s current ASO activities and finding areas for improvement in keyword optimization, creative visuals, and descriptive copy. In addition, Pura Mente were keen to establish their own ASO team and maintain cutting-edge ASO practices once their cooperation with Phiture ended.

“Working with Phiture was an exceptional experience, as they shared invaluable insights on ASO, retention, growth and beyond.”

Juan Hardoy, CMO
@ Pura Mente

The Solution

360° Audit:

Phiture began by creating an overview of Pura Mente’s current mobile growth efforts. Not only did this include performing an ASO audit on Pura Mente’s current app store practices, but a review of additional growth activities such as Performance Marketing, Retention and Customer Relationship Management, User Interface and User Experience.

By identifying where the initial strengths and weaknesses lay, Phiture found a number of opportunities for development and could confidently make recommendations for areas requiring further attention during the experimentation phase.

Experimentation Phase:

Drawing on the expertise of its Design, Performance Marketing and ASO teams, Phiture entered into an experimentation phase where different variables of video, product screenshots and descriptive copy were A/B tested against one another over a six month period. By experimenting in this way, and by building on the cumulative learnings of 25 iterations, Phiture was able to accurately identify the optimal combination of app store page components for Pura Mente’s future install growth.

Upon conclusion of the cooperation, Phiture was able to provide Pura Mente with a solution for producing “creative hits” by first testing creative concepts and then extending the resulting wins through a process of iteration. The themes and variants used to build these creative assets were defined by Phiture’s marketing and creative staff, with regular input from data and product teams too. In this way Pura Mente were able to benefit from Phiture’s established culture of cross-team collaboration.

The Results

As a result of the cooperation with Phiture, Pura Mente saw their first installs increase by 387%. Of this increase 9,638 came within the first seven days of experimental testing. Phiture were systematic and transparent in all experimentation activities and kept Pura Mente informed of the planned actions and results every step of the way.

The knowledge behind how this increase in installs was achieved was also delivered to the client. Phiture created a dossier of recommendations for future ASO activities, as well as recommendations for performance marketing strategies, user interface developments and user experience improvements, enabling the Pura Mente team to conduct future experiments.

The partnership allowed Pura Mente to witness the inner processes of an industry-leading ASO consultancy and gain invaluable experience when building their own in-house ASO team later in the cooperation. As well as receiving weekly updates, Pura Mente was granted special access to Phiture’s own mobile growth toolkit and data analysis dashboard.

Phiture are pleased to learn that after this cooperation, Pura Mente have built an ASO team dedicated to creating new growth strategies. By using Phiture’s recommended Monthly Creative Ideation Process, Pura Mente’s in-house ASO team now conducts weekly meetings to analyze experiment results, process data and benchmark for future campaigns.


Pura Mente is a meditation app for Spanish-speaking people.

Client: Pura Mente
Website: https://puramente.app
Services: ASO

 


How Phiture’s localization expertise helped Sololearn identify new markets and reduce cost per trial by 40%

How Phiture’s localization expertise helped Sololearn identify new markets and reduce cost per trial by 40%

30+

Markets

-49%

Cost-per-Install (ASA)

-40%

Cost-per-Trial (ASA)


The Challenge

Sololearn is a leading online learning platform and aims to make learning to code simple and accessible, all through its mobile app. Sololearn wanted to improve its performance across all channels while also understanding the impact of new markets. For this challenge, Phiture’s positive track record with app performance marketing in lots of different markets as well as our capacity to quickly turn around localized creative concepts, was a key factor in Sololearn’s decision to partner with Phiture.

Working with Phiture was easy, as we found a fast and efficient iteration model for our Paid User Acquisition strategy. You can tell that they know what they are talking about and they know how to listen and include customer feedback in their processes and strategies.

If I had to highlight two aspects, it would be the integral management of the creative process, as well as the quality and granularity of the reporting (going from the operational to the most granular possible).

David Sánchez, 
Head of Growth @ Sololearn

The Solution

To understand which markets had the most potential for Sololearn’s services, Phiture set about localizing keywords and creative assets for Apple Search Ads (ASA) and Google App Campaigns (GAC).

We quickly created an extensive campaign structure for ASA in the ‘Tier 1’ markets Sololean wished to target. The structure of this campaign allowed us to continuously expand the keyword lists in different languages and markets with the aid of keyword automation scripts, as well as to test the Custom Product Pages (CPPs) for the main keyword themes. We used the learnings gathered from these Tier 1 campaigns to efficiently test new markets and scale expansion in Tier 2 markets.

For GAC, we created multiple rounds of creative assets to test various creative themes in both Tier 1 and Tier 2 markets. The scale of these tests were adjusted according to market size, with the creatives being localized into multiple languages for higher conversion rates.

The Results

Over the course of six months, Phiture tested 20+ new markets on GAC and 30+ new markets on ASA. In the process, we tested more than ten different creative localized themes and observed an uplift in all main metrics across both Tier 1 and Tier 2 markets.

Within the first month, for ASA, Installs, Signups, and Trials increased by +14.76%, +29.94% and +14.66%, respectively while Cost per Install, Cost per Signup, and Cost Per Trial dropped by -49.94%, -47.21% and -40.18%, respectively.

For GAC, Installs and Signups increased by+35.57% and +48.01%, respectively while Cost per Install and Cost per Signup dropped by -50.34% and -54.58%, respectively.

The learnings from both channels, in terms of volume and positive unit economics, ultimately informed Sololearn’s expansion strategy.


Sololearn is on a mission to build the most fun, accessible, and effective technical learning experience worldwide. We aim to help anyone, anywhere bridge the technical skills gap to future, life-changing careers. We’re changing the way people learn how to code by building a habit-forming experience for people to learn at their own pace, with bite-sized lessons and unique ways to practice.

 

Client: Sololearn
Website: https://sololearn.com
Services: Performance Marketing

 


How Lifesum Increased its Conversion Rate to Premium by 12.58%, with the Help of B.Layer In-App Messages

How Lifesum Increased its Conversion Rate to Premium by 12.58%, with the Help of B.Layer In-App Messages

12.6%

increase in conversion rate to premium plan


The Challenge

Lifesum is a leading nutrition platform that helps people make conscious decisions toward a healthy and balanced lifestyle. A major part of Lifesum’s engagement strategy is using In-App Messages. For this end, Lifesum needed a tool that would use minimal development resources, allowing their Product Marketing Team to be self-sufficient and execute quickly.

Lifesum needed a tool that would contribute well to their broader mobile growth aims, easily slotting into their day-to-day work and strategy to help increase engagement and retention of users. The tool would need to be simple to use while at the same time ensure that IAMs are on brand, eye-catching, and consistent. These messages would also need to be able to use this tool for surveys, to capture the preferences of their users.

“BLayer has been instrumental in helping us onboard users successfully, promote specific features inside the app, distribute content in various formats such as Video IAMs, as well as run multi-step IAMs and surveys to gather user feedback and provide more personalized messages based on their input.”

Kristijan Arsov, Lifecycle Marketing Manager

@ Lifesum

The Solution

B.Layer was a natural fit for this requirement. B.Layer is designed to help mobile apps’ CRM teams create custom designed IAMs simply, rapidly, and without coding.

Of particular value to the Lifesum team was B.Layer’s brand assets feature to make sure all IAMs are always on brand in terms of fonts and colors, while the templates make sure all IAMs look consistent in terms of layout, size, and button designs.

Existing messages are also easily duplicated, allowing the user to change out the images, copy, and CTAs, and have a brand new message ready in a matter of minutes. B.Layer’s functionality to create a survey IAM also met a core requirement of Lifesum. All messages that are built in B.Layer can then be exported as HTML and uploaded to the CRM tool.  In one particular instance, Lifesum created a multi-step survey which asked users what kind of physical activities they enjoy. Depending on the answers, users were led to different, further questions, and ultimately to different meal plans that best suited their activities, for example the “Runner’s Diet.”

The Results

Using B.Layer’s IAMs, the Lifesum team have recorded impressive wins. In reference to the multi step survey mentioned above, Lifesum measured a +12.48% increase in conversions to Premium among their segment of Free users, while in the Premium segment, Lifesum measured a +22.88% increase in users who started a Meal Plan (any), a +58.82% increase in users who selected the “Runner’s Diet” Meal Plan, and a +294.28% increase in users who selected the “Eat, Lift, Repeat” Meal Plan.

Working with B.Layer has saved the Lifesum team time and resources, allowing their Product Team to quickly create custom IAMs. The smooth integration with Braze means that once a message is ready, Lifesum only need to download the ZIP file with all the assets and upload it into a Braze campaign.

Lifesum have also launched multiple In-App Surveys with different goals built in BLayer, using this feature in use cases such as registering users’ interests in specific challenges or giveaways, or asking users about their lifestyle preferences and then using the data to suggest personalized content.


Lifesum is the world’s leading nutrition platform, helping over 55 million global users to improve baseline health through better eating. Whether the goal is to lose weight or simply have more energy throughout the day, the Lifesum app offers science-backed, personalized nutrition at scale and features a variety of meal plans, healthy recipes, trackers and more based on users’ goals, dietary restrictions and lifestyle. Visit Lifesum.com for more information.

 

Client: Lifesum
Website: https://lifesum.com
Services: Retention, B.Layer

 


How Targeted In-App Messages Super-Charged Headspace’s Push Opt-Ins

Success Stories

157%

uplift in push opt-ins


The Challenge

Headspace is one of Phiture’s oldest clients and is today a well-established, global brand, switching to a full subscription model in 2021. The team at Headspace approached Phiture for help after noticing opt-in rates on iOS were relatively low, especially in the German market. Push notifications contribute to Headspace’s user experience, so it’s important to encourage as many users as possible to opt in as efficiently and unobtrusively as possible.

“In a world in which we are bombarded with notifications and emails every day, Headspace and Phiture combined forces to overcome the challenge of re-opting in unsubscribed Headspace users. Phiture quickly understood the assignment and supported every step of the process, from ideation to execution, to gathering insightful data, optimizations, and implementing tests that considered localized nuances. Working together, we have been able to run experiments that ultimately increased our contactable user base.”

Carolina Neves, International Lifecycle Marketing Manager

@ Headspace

The Solution

Phiture implemented a new strategy to encourage push notification opt-ins, based on user lifecycle. Free trialists and existing subscribers now received different opt-in prompts. For free trialists, Phiture tested the idea of asking users to opt-in to remind them of their free trial ending, thus avoiding dissatisfaction. For subscribers, Phiture launched several initiatives depending on language settings. For the German language segment, an ‘opt-in nudge’ was implemented in the onboarding canvas, without interrupting meditation sessions. For the English language segment, the opt-in initiatives were triggered when users opened the app (unless they started a meditation). The window for the in-app message was also increased to last up to 3 weeks, helping prolong the opportunity to win back less active users.

The Results

Implementing this strategy took three months, and, by the end, the revamped user journey with targeted in-app notifications yielded fantastic results. Phiture achieved an +118.35% uplift in push opt-ins in the German language segment of free trialists. We also reached a  +157.05% uplift in the English language segment of members in GDPR countries that had completed one meditation.

These initiatives have increased the total percentage of users that opted in to push notifications for both Android and iOS, proving that the right message at the right time is crucial – this is especially important with Android 13’s changes to push notification permissions. Headspace now has a higher reachable audience to target with regular communications.


Headspace is the everyday app for feeling better — with guided lessons on mindfulness, sleep, and simply remembering to breathe.

Client: Headspace
Website: https://headspace.com
Services: Retention, B.Layer