# How to Create an Effective Store Listing Strategy in the Play Store

- Link: https://phiture.com/asostack/create-effective-store-listing-strategy/
- Published: 2022-08-24T13:02:51+01:00
- Author: Winda Adjani and Anne Heau

![](https://phiture.com/wp-content/uploads/2022/08/How-to-create-an-effective-store-
listing-strategy-300x164.jpg)

When developing an effective app growth strategy in the Play Store, marketers have
two kinds of store listings at their disposal: main and custom store listings. Including
both into a comprehensive store listing strategy will allow you to target and convert
more users in a more effective way. In this article we’ll outline how to develop
such a strategy. ** **

### **What is the difference between main and custom store listing?**

Main Store Listing (MSL) is Google Play’s standard store listing setup. It targets
users based on their device language setting meaning that the MSL audience is worldwide.
For example, the English (United States) MSL can be viewed by anyone in the world
who has their phone set to US English. Because of this, we recommended you create
generic textual and visual assets for this type of listing, in order to resonate
with a broader audience.

You will have the option to select the default MSL for your app, and afterwards 
add additional localizations which you can then optimize. Users with a language 
device setting for which a localization is not available will view the default MSL.

Custom Store Listings (CSL) on the other hand allow developers to target users based
on their country or app-install state, or (and most recently) by URL. This allows
developers to localize with extreme precision as their audience is more specific.
You can open up to 50 CSLs, and add multiple localizations (languages) for each 
CSL. To find out how custom store listing was affected by the latest Google update
take a look at this [article.](https://phiture.com/asostack/google-play-custom-store-listings-update-new-features-to-help-you-grow-your-apps/)

### **How do main store listings and custom store listings compare head-to-head?**

![](https://phiture.com/wp-content/uploads/2022/08/Table-300x255.jpg)

### **Localizing for your main store listing**

Although your MSL reaches a global audience you are still able to localize your 
assets by adapting your MSL strategy viewer population. This means that by using
the Google Play Console’s Conversion Analysis tab, you will be able to deep dive
and break down where the highest percentage of your MSL viewers are located. 

See how to find this information on the following image.

 

![](https://phiture.com/wp-content/uploads/2022/08/image4-1-300x295.png)

After checking, you’re likely to find yourself  in one of two common situations:

 1. The majority of users are mainly located in one country. This often happens for
    languages that are less popular than English. For example, most of the people who
    speak Indonesian, live in Indonesia. In this case, for your id-ID MSL, you can 
    localize your assets more precisely as you know a large percentage of your viewers
    are coming from one country, however, it is still important to have some generic
    elements for those users who are not a part of the majority.
 2. Your users are based across different countries. This will happen for very common
    languages such as English, Spanish, and French. In this case, it would be best 
    to keep most of the assets generic, however, you can still add some splashes of
    localization here and there. For example, we found that a considerable percentage
    of viewers viewing our French MSL are from North African countries, therefore, 
    we should try to localize our assets with this in mind. 

 

### **Leveraging custom store listings**

As you now know, CSL targets users based on their location. So, how can you use 
that information to your advantage?

 1. **Create a CSL for countries where the national language has a lot of global speakers.**

Around 1.5 billion people worldwide speak English with the most common divergents
being North American and British English. However, not all English speakers share
the same background, nationality or values – even within certain dialects.

For example, North American users will convert differently to users based in Singapore,
who happen to have US English set as their device language. Therefore, it is important
to separate these users. Having a US or Canadian CSL will allow you to reach your
US English-speaking users in North America, using more localized creative and textual
assets, while your US MSL targets your US English-speaking users worldwide.

 

**2. Highlight country-specific features or promotions**

Use your CSL as an opportunity to highlight features or promotions that are specific
to a country. Heetch, a French ride-sharing app, highlights the streets of France
in their French CSL, and streets of Belgium in their BelgianCSL. Not only is this
a great way to personalize the user journey but we can also see that in France it
only takes 2 minutes to get a driver, as opposed to3 minutes in Belgium. By using
CSL to highlight this difference, Heetch has ensured the user’s expectations have
been managed. In the process Heetch has minimized the potential for negative brand
image, ratings, and reviews and through a localized picture, may even boost conversion.

![](https://phiture.com/wp-content/uploads/2022/08/image2-2-297x300.png)

**3. Targeting countries where there are multiple languages.**

India is the perfect example of a nation with multiple official and unofficial languages..
It has speakers of US English, British English, Indian English, Hindi, and many 
other dialects. This makes targeting all of them effectively and through just one
MSL impossible. Opening a CSL for locales such as this will allow you to target 
a majority of the online population through just one listing. In the following example,
we see a custom store listing optimized for the English-speaking population in India.


**4. Increasing A/B testing velocity.**

Apart from targeting your audience more effectively, you can also use custom store
listings to increase the number of available store listing experiments you can  
run simultaneously. This means you can run A/B tests for localizations in your CSL
in addition to the five you can run via MSL. This makes a total of 5+ store listing
experiments. By allocating CSL spaces to ‘slower’ locales (possibly with a lower
amount of visitors) that take longer to gather testing results, you can have your
5 MSL testing spaces open for ‘faster’ locales that will always be open and on rotation.

 

**5. Targeting speakers of one language across different countries.**

As opposed to the first suggestion we shared on how to leverage your custom store
listing to target the population of one specific country, you can also use it to
target populations speaking the same language across different countries. For example,
the DACH region consists of German speakers from Germany, Austria and Switzerland.
Grouping them together through one DACH CSL will allow you to optimize for these
countries at the same time. 

### **⏎  ⏎ Developing your store listing strategy

Now that we’ve covered the basics of MSL and CSL as well as some use cases, we can
move on to how you can actually develop your store listing strategy, and answer 
the question of which locales should be an MSL and which should be a CSL?

For this, you should take a look at the following metrics:

 * **Store Listing Visitors and Installers. **By taking a look at your visitors 
   and installers by language and country, you should get a good understanding of
   your market size. Using this as a starting point,  you can decide which locales
   to focus on.

 

 * **Store Listing conversion rate. **Is there room to improve your conversion through
   creating an additional store listing?

 

 * **Revenue.** Is the locale you’re focusing on bringing in enough revenue? Optimizing
   for an additional store listing takes additional time and resources. Make sure
   that it is worth it before you commit. 

 

 * **What languages are spoken in the country?**  Here you are focusing on the country.
   To determine if it would be worth creating a CSL for a specific country, you 
   should first check what languages are spoken in that country. If there are a 
   lot of languages spoken, it means that it would be more difficult for you to 
   target users through just one MSL, and therefore creating a CSL makes sense. 
   If that’s not the case, then it’s probably enough to have this locale as an MSL.
 * 

 * **Language speakers grouped in one country vs. language speakers spread across
   multiple countries** –  Here you are focusing on the language. If the majority
   of the people who speak this language are located in one country (see our Indonesia
   example from before), it is probably not worth creating a CSL. However, if the
   speakers of this language are located in a few different countries (English or
   Spanish, for example), it would be worth creating a CSL to specifically target
   multiple countries. 

![](https://phiture.com/wp-content/uploads/2022/08/image5-1-300x252.png)

![](https://phiture.com/wp-content/uploads/2022/08/image3-2-300x125.png)

 

In the images above, we have used Thailand as an example. Here we can see two things.
The first thing is that the majority of people in Thailand have Thai set as their
device language. Secondly,  that the majority of Thai speakers (worldwide) are located
in Thailand. Because of this, it makes sense to have Thailand as an MSL.

There are lots of options you could explore by incorporating custom store listings
into your usual store listing strategy, which will give you better chances of increasing
conversion. At Phiture, we are currently testing more ways to effectively use the
additional CSLs (50 after Google’s latest update) as a part of an advanced app growth
strategy. Stay tuned to find out more about this in our future posts. 

 

### **Before You Go**

 * To find out how custom store listing was affected by the latest Google update
   take a look at this [article.](https://phiture.com/asostack/google-play-custom-store-listings-update-new-features-to-help-you-grow-your-apps/)
 * Please [make use of our Slack Stack channel](https://phiture.com/aso-stack-slack-community/)
   to ask us any other questions and we’d love to answer them where we can. 
 * If you’re looking for more insights into how to approach localization in different
   markets, [our guide to localizing for Arabic-speaking markets](https://phiture.com/asostack/aso-in-arabic-countries-for-non-native-speakers/)
   is instructive in the thought process that should underpin specialized localization.
 * If you need specific ASO advice, you can reach out to us on [ASO Stack](https://asostack.slack.com/archives/C628Z5M7X)
   and one of the Phiture team will be in touch!
